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  #1  
Old 21-09-2011, 09:42 PM
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Default Call Centre's

Any time you call an 0800 number (for a credit card, banking, charter communications, health and other insurance, computer help desk, etc) and you find that you're talking to a foreign customer service representative (perhaps in India, Pakistan, Ireland, etc), please consider doing the following:

After you connect and you realize that the customer service representative is not from the United Kingdom you can always ask if you are not sure about the accent, please, very politely (this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in the United Kingdom."

The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in the United Kingdom."

YOU WILL BE IMMEDIATELY CONNECTED TO A REP IN THE UK. That's the rule and the LAW.

It takes less than one minute to have your call re-directed to the United Kingdom. Tonight when I got redirected to a UK rep, I asked again to make sure - and yes, she was from NEWCASTLE UPON TYNE.

Imagine what would happen if every United Kingdom citizen insisted on talking to only UK phone reps from this day on.

Imagine how that would ultimately impact the number of UK jobs that would need to be created ASAP...

If I tell 10 people to consider this and you tell 10 people to consider doing this - see what I mean...it becomes an exercise in viral marketing 101.

Remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone rep. You may even get correct answers, good advice, and solutions to your problem - in real English.
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Old 21-09-2011, 09:45 PM
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i fucking wish it was true............


http://uk.answers.yahoo.com/question...6092914AAYiBXy
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Old 21-09-2011, 09:51 PM
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Originally Posted by knuckle View Post
i fucking wish it was true............


http://uk.answers.yahoo.com/question...6092914AAYiBXy
Ooooooooooooooop's Ho well no harm ment!
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Old 21-09-2011, 09:56 PM
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It started off in America April 1st 2009..

John.
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Old 21-09-2011, 10:14 PM
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It started off in America April 1st 2009..

John.
Typical.....Bloody Yank's
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Old 21-09-2011, 11:47 PM
Pugwash Pugwash is offline
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Well lets be honest , Technically Newcastle Upon Tyne isn't really in the UK
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Old 22-09-2011, 12:15 AM
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Quote:
Originally Posted by RebuiltYorkie View Post
Any time you call an 0800 number .

Remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone rep. You may even get correct answers, good advice, and solutions to your problem - in real English.
Where is the fun in that? I take great delight in being highly offensive and as rude as I possibly can to ANYBODY that is foreign and stupid enough to call my land line or mobile.

Mrs Chopper cringes every time I answer the phone in case it is a foreigner. Way I see it, this is my phone, I pay for it. It is NOT an extension to some fuckwit foreigners office or showroom. They intrude into my life so I feel it is only fair that I abuse them for the priviliage.

If I have to call a company and get put through to a bloody foreigner, I hang up shortly after explaining that I paid for whatever in ENGLAND, I paid in Sterling and I want to speak to an ENGLISH person that speaks fluent ENGLISH.

Victor Meldrew has fuck all on me when it comes to being rude and offensive to cold callers or call centres.

Chopper
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Old 22-09-2011, 07:17 AM
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'Hello, my name is Rachel'

'No it isn't, it's Gurpreet or summat. Stop lying.'


Brrrrrrrrrrrrrrrrrrr
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Old 22-09-2011, 09:04 AM
W.I.T.C.H W.I.T.C.H is offline
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i hate the ones that knock at the door too.... esp when i have a sign up sayin i wont buy or sell at the door i hate being interupted with cold calls on phone or at door and i now email my complaints or queries through to companies rather than having to speak to someone..... maybe i'm just getting anti social lol
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Old 22-09-2011, 09:09 AM
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why is there an apostrophe in the title????

Last edited by rob; 22-09-2011 at 09:28 AM. Reason: kidhaf
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Old 22-09-2011, 09:12 AM
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Few years ago a couple of the lads were sent to India to open a call centre as they walked round one of the Aussie lads was talking to the folks he started giving them names your Margaret...your Joe....your Francis ....your Eddie .....and came to the last one ...your Anal.....he diddny last long he was getting all sort of abuse on the phones.....
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Old 22-09-2011, 09:15 AM
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Quote:
Originally Posted by rob View Post
why is there an apostrophie in the title????
Ummm hate to be pedantic ...no ah dont feck it .....how dae ye spell "Apostrophe"........
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Old 22-09-2011, 09:27 AM
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Quote:
Originally Posted by kidhaf View Post
Ummm hate to be pedantic ...no ah dont feck it .....how dae ye spell "Apostrophe"........
like you did.
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  #14  
Old 22-09-2011, 11:07 AM
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Quote:
Originally Posted by rob View Post
why is there an apostrophe in the title????
Coss I put it.... To see if You! Was going to take notice!
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Old 22-09-2011, 11:31 AM
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Ah, the immortal greengrocer's apostrophe.

Potatoe's
Tomato's
Banana's
Grape's

It's a marketing ploy.

By inappropriate use of the apostrophe, the readers eyes are drawn to it and therefore pays more attention to the sign than they would have, had the sign been spelt correctly and didn't have apostrophes in the wrong places.

You have fallen into Yorkie's cunning plan to make people read his post

PS. At least he didn't spell the word "Center's".
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  #16  
Old 22-09-2011, 06:09 PM
pale rider pale rider is offline
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thay can redirect you any were thay want cos we dont live in the uk.we have no designated country we are stateless ,so were do we live then,UK,GB,britain,england,take your pick,we have no country.
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  #17  
Old 22-09-2011, 06:21 PM
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The phone rang this evening and an Asian voice asked for me by name.

I was about to kick off when I realised, she was reminding me of my hospital appointment tomorow.


Oops.
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  #18  
Old 22-09-2011, 06:30 PM
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Quote:
Originally Posted by wearthefoxhat View Post
Ah, the immortal greengrocer's apostrophe.

Potatoe's
Tomato's
Banana's
Grape's

It's a marketing ploy.

By inappropriate use of the apostrophe, the readers eyes are drawn to it and therefore pays more attention to the sign than they would have, had the sign been spelt correctly and didn't have apostrophes in the wrong places.

You have fallen into Yorkie's cunning plan to make people read his post

PS. At least he didn't spell the word "Center's".
Yeah! That's Right Yer Did... So's

I used to be a market trader, may be that's where's I got it from's...... '
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  #19  
Old 26-09-2011, 01:35 PM
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Quote:
Originally Posted by RebuiltYorkie View Post
Yeah! That's Right Yer Did... So's

I used to be a market trader, may be that's where's I got it from's...... '
i love when i get calls. wait til they go through their spiel then answer them in native irish. pisses em off every time.
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