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Old 29-09-2008, 10:46 AM
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Default Puter prob

I seem to have MSx Anti virus on my PC all of a sudden.
Simply surfing the net then bang it was there,popping up all over the place.
How can I get it off,does not seem to appear on the list of progs.
Doing my head in.
I run Windows XP service pack 2
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Old 29-09-2008, 10:51 AM
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http://www.download.com/Ad-Aware-200...dlPid=10844457

Get adaware on, from what I can see this is not a virus as such, just a pain in the arse. Ad Aware MAY get rid of it for you....

Either way Ad Aware is not going to damage your system, it is a spyware detector so it may tell you about all sorts of other things, but its good stuff.
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Old 29-09-2008, 11:00 AM
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I run adaware and spybot which get rid of Trojans and Malware between them. A lot of stuff is not malicious in itself but designed to watch what sites you visit to aim their customers adverts at you. An example may be that if you go online to find or purchase Suzuki parts, they may aim motorcycle and car adverts your way or maybe a specific Suzuki dealership. Some are a bit nastier and block certain sites and redirect you to their chioces and others are extremely dangerous leading to Phishing and Scamming sites where they are after your bank details etc. ALWAYS, ALWAYS run a good quality Anti-Virus programme or you will regret it, sooner than later........

I now run AVG8 as Norton and MacAfee stopped updating within months of purchase, leaving me only partially protected for the rest of the year. It is a known fault which they can't be arsed to fix, so I couldn't be arsed to renew my contract with them......
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Old 29-09-2008, 11:00 AM
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How "lucky" do you feel? If you can cope with the risks there is a manual procedure at this site
If you don't want to risk getting your hands dirty you look like you are going to need some good up to date anti virus software like Avast or AVG Free Edition and also some good anti spyware software like Adaware.

If you've already got some other anti virus software, make sure you uninstall it and reboot the machine before installing the new programs. Anti virus programs don't play nice together!
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Old 29-09-2008, 01:49 PM
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Just go to my computerView system information system restore then choose a date prior to last week...John
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Old 29-09-2008, 01:54 PM
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If in doubt use this.......

snigger.........
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Old 29-09-2008, 02:15 PM
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Quote:
Originally Posted by Kylie View Post
http://www.download.com/Ad-Aware-200...dlPid=10844457

Get adaware on, from what I can see this is not a virus as such, just a pain in the arse. Ad Aware MAY get rid of it for you....

Either way Ad Aware is not going to damage your system, it is a spyware detector so it may tell you about all sorts of other things, but its good stuff.
That didn't work
I have found the files but it won't let me delete them.
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Old 29-09-2008, 02:22 PM
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Some of the newest "fake" security products are a pain in the arse to remove.

Try http://download.bleepingcomputer.com...mbam-setup.exe

That should help.

PS. If you're going to run a deep clean of your PC for viruses and spyware, I'd recommend making sure your PC is in Safe Mode (Press F8 on startup and choose Safe Mode from the menu).
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Old 29-09-2008, 02:30 PM
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Quote:
Originally Posted by The Beer Monsters View Post
Some of the newest "fake" security products are a pain in the arse to remove.

Try http://download.bleepingcomputer.com...mbam-setup.exe

That should help.

PS. If you're going to run a deep clean of your PC for viruses and spyware, I'd recommend making sure your PC is in Safe Mode (Press F8 on startup and choose Safe Mode from the menu).
Cannot get that link to work nor find that site
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Old 29-09-2008, 02:39 PM
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Quote:
Originally Posted by lowrider View Post
Cannot get that link to work nor find that site
Link/Site is definitely correct.

Try restarting your PC in "Safe mode with Networking"
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Old 29-09-2008, 03:48 PM
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MSx Anti virus is very good at stopping you from viewing pages containing anything that will assist in it's rremoval and preventing installation/running of removal tools. I ended up having to format to get rid. best of luck.
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Old 29-09-2008, 06:45 PM
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my son had this two days ago I told him to disconnect from the internet, shut down system restore then remove the files and do a clean sweep with windows defender. it worked
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Old 30-09-2008, 02:23 PM
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Tried all sorts,didn't work.
Looks like a clean install
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Old 30-09-2008, 02:42 PM
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Get Avast

http://www.avast.com/eng/avast_4_home.html

get the FREE home version, free life long updates as well

Search & Destroy as well

System restore before the install would work but you may have to roll back a few months/weeks depending on when you last saved a point.
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Old 01-10-2008, 02:22 AM
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I had PCHealth which would not let me delete or rename it (sometimes renaming breaks the link and lets you delete it) and I scanned with loads of tools, which failed to fully remove it. When trying to delete it would come up with a message like 'Delete denied, ensure the disc is not write protected or being used by another programme' which gave me the clue. I pressed Ctrl, Alt, Delete, which brings up Task Manager, I then went to Processes and found the programme running, which I then stopped. I then went stright into windows explorer and deleted the file (as it was no longer in use) and have not had a re-infection.
If all else fails, give it a try but be careful not to stop any other processes as some are vital to the running of your computer.....
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