Arnolds of Burton upon Trent

[droid]

One of my hobbies is angling, and as any angler knows, you can never have too much gear. So after a night shift I hied my merry way to that well known angling emporium Mullarky's. Replete with a couple of reels and a bloody expensive landing net handle I go out to the bike

Fuck.

Got a flat.

Get some air in at the car tyre place next to the tackle dealers and wobble off to Arnolds to seek assistance. And met with a flat refusal.

Fixing a flat takes about 20 minutes, and seeing as the tyre was worn out anyhow I was going to replace it. But these characters couldn't be arsed with helping. In fact the little baldy twat I was speaking to could barely be bothered to interrupt his conversation with the two other rather unemployed salesmen he was chatting to.

'I can't delay work on my customers' bikes' was the excuse.
What about potential customers then LBT?
Because looks deceive. The scruffy character in the combat jacket and holding a matt black open facer could buy any bike in your shop cash without batting an eyelid.

So there you go.

Arnolds has lost a potential five and a half grand sale when I next replace my bike. And the custom of anyone I can persuade to take their business somewhere else.

I was fucking seething and I still am.

[eigerton]

mularkeys, there's a name from the past, got good mail order service from those many years ago - arnolds, possibly not a name for the future

[odie]

Wouldnt of used them any-way, have heard a few bad things about them over the years.
Supposedly servicing bikes and werent.:mad:
Pity you werent in Derby, John Cooper tyres on chandos pole street, exellent service and a free coffee machine.:thumbu:

[droid]

Limped it down to Central Wheel (via Wickes for a foot pump:D).

Rode straight in, new tyre fitted in the time it took to drink a coffee (not free, sadly) and smoke a tab.

Had to endure the usual good natured abuse about the state of the bike mind...:rolleyes:

[odie]

Used central wheels last new year for my NTV rat, everywhere else was closed, should of seen their faces when i pulled up, they went into hideing :thumbu:
Nothing like scareing people to make my day!!!:thumbsu::D

[droid]

Took my rat trike there earlier this year for a new front tyre.

The lad there had great fun riding it into the bay....:D:D

[spyderider]

Ultraseal ?? ?? ??

[droid]

Is that the tyre sealer/inflator?

Might have worked.The flat was caused by an effin big nail. It muat have deflated the tyre until it was pushed in all the way then sealed it's own hole if you see what I mean.

As it was, a slow mooch with a couple of ciggy/inflation stops solved it.

Thank Christ for tubeless tyres. A tubed tyre would have blown out.

[dracken1]

i'm afraid that if it had happened near me i would have refused to have fixed it. i would however have offered to lend you the tools to do it yourself...

my insurance specifies that i must not do tyres or punctures involving the removal of the tyre. which means it's ok for me to fit a plug in the tyre. funny old world.

i treat every customer the same. as you say the person who takes up an hour of my time and spends £2.00 might well spend a couple of hundred next time:D

[droid]

I wouldn't have taken you up on the offer, mate, because I'd have caused more hassle for myself.
The thing is, you'd have tried to help, within your legal responsibilities/competence.

Arnold's didn't.