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[The Beer Monsters]

One of my mates at Rock City has a girlfriend in Northumberland.

She's just got a second hand PC off a mate, but by the sounds of it, it's full of spyware.

Now, I can get CDs to him, to send to her with AV/Anti-spyware and the like on, but to be honest, she doesn't have a clue.

Would anyone with sufficient knowledge be prepared to go and sort it for her?

Payment in beer at any mutually agreeable rally.

[Juke]

I know nowt, so aint much help............. :(

Hope she gets it sorted tho..... ;)

[pyro]

is she on tinternet? Can someone remote in?

[baldybongo]

Do you know of anyone with an upto date windows disk? Cant you reformat the hard drive? If its running windows XP cant you system restore? Would need to know what you got and how old/much space you have.

[andy_k]

One of my mates at Rock City has a girlfriend in Northumberland.which part?

I b in Durham :D

[The Beer Monsters]

is she on tinternet? Can someone remote in?t'internet runs like a dog, which is why I suspect a load of spyware and virii

[Worjorj]

Prob best advise her to get off t'internet. If it's as bad as it sounds, there's the chance she could be dialling up some premium rate logon line.

[chazz]

cant she download av for free of tinternet,thats what i use,an has all the ness stuff for gettin rid of spyware an its simple to use http://free.grisoft.com/doc/1

[The Beer Monsters]

cant she download av for free of tinternet,thats what i use,an has all the ness stuff for gettin rid of spyware an its simple to use http://free.grisoft.com/doc/1The basic point is...

She has no idea. The PC was given to her. Even if she could hold a stable connection long enough to download anything, she wouldn't have a clue. She needs someone to go and set it up for her, reassure her that the PC is clean.

[The Beer Monsters]

Prob best advise her to get off t'internet. If it's as bad as it sounds, there's the chance she could be dialling up some premium rate logon line.Indeed.

That's why I'm sending her the disks, so someone else can clean the PC for her before she goes back on...

[lowrider]

I live in Blyth Northumberland and don't have a great deal of time but willing to see if i can help.
Let me know

[The Beer Monsters]

I live in Blyth Northumberland and don't have a great deal of time but willing to see if i can help.
Let me knowCool! She's in Ashington, which is what about 4 miles away?

[baldybongo]

Hi again. Tell her she could start by opening up internet explorer, click on tools on the bar above. Click on Internet options/general. Then click delete browsing history. Another page will come up then click on delete all.
You will be suprised how much it can slow your computer down if you dont empty it now and then so that might help and even she can do that? :)

[The Beer Monsters]

Hi again. Tell her she could start by opening up internet explorer, click on tools on the bar above. Click on Internet options/general. Then click delete browsing history. Another page will come up then click on delete all.
You will be suprised how much it can slow your computer down if you dont empty it now and then so that might help and even she can do that? :)All done, trust me mate.

[gothtec]

Had the same problem with our current custom built computer when we first got it.

First time online and connection so slow that I couldn't download my usual virus software. Tried with downloading at another computer and loading up discs... that didn't clear it...

In the end sent it back to the shop and told him there is no way its that bad from new...

Found out it had over 300 viruses and spyware programs (gave us a list - with times of infection)... and he tried to blame us...

300 programs don't download in 5 minutes on dial up and some of the timings were from before we got the computer... doh!

My advice get to know how to work a computer before connection, if you can't put a anti-virus program in then you shouldn't be let anywhere near the internet...

Harsh but that the mentality that hackers and netbastards prey upon...

[The Beer Monsters]

My advice get to know how to work a computer before connection, if you can't put a anti-virus program in then you shouldn't be let anywhere near the internet...

Harsh but that the mentality that hackers and netbastards prey upon...True, but when it's been given to you by someone that says it's fine, the untrained will trust that. Her friend's errors are then compounded.

That's why I earn money fixing the damn things. Most computer "errors" aren't due to hardware. It's down to the pink fleshy thing between the chair and the keyboard.

I've had perfectly good PCs (some less than 9 months old) given to me "because it's sh!t..."

Get rid of the spyware, the virii, all the crap that's loading on startup as the kids were using limewire/bearshare/kazaa/msn/yahoo/myspace IM etc, the partial downloads of videos that's filling the hard disk and you have a perfectly good PC.

[Worjorj]

That's why I earn money fixing the damn things. Most computer "errors" aren't due to hardware. It's down to the pink fleshy thing between the chair and the keyboard. We call these as POBCAK errors to the user.
Problem Originates Between Chair And Keyboard :D

[Kylie]

Most computer "errors" aren't due to hardware. It's down to the pink fleshy thing between the chair and the keyboard.
The computer shop my last pc came from tried to tell me it was all my fault the damn thing blue screened and crashed every 5 minutes, and i refused to believe them (my theory it was the crappy motherboard they used instead of the one i wanted them to use).... in the end rebuilt it myself with a few upgrades, and hey presto - my pc never crashes and the ONLY issue with it is that the webcam doesnt like working... which i am sure I could fix if i could be arsed!

[The Beer Monsters]

We call these as POBCAK errors to the user.
Problem Originates Between Chair And Keyboard :DI've always known it as PEBCAK - Problem Exists...

I've been in IT for 20 years, I've got (as I'm sure you have) tales to scare the toughest of end (l)users :D

[lowrider]

Cool! She's in Ashington, which is what about 4 miles away?
I am no expert but know my way around a puter.
Happy to help if i can,PM me how you want to go from here. ;)

[gothtec]

I'm currently applying to be a games tester and I got a 20 question questionaire to fill out with questions like:

What would you expect if your ping was higher than 200?

or

What do terms xbox TRC and ps2 TRC relate to?

I'm currently stuck on the difference on localised keyboards?

bugger!!

[The Beer Monsters]

I'm currently applying to be a games tester and I got a 20 question questionaire to fill out with questions like:

What would you expect if your ping was higher than 200?

or

What do terms xbox TRC and ps2 TRC relate to?

I'm currently stuck on the difference on localised keyboards?

bugger!!If my ping time was greate than 200ms, I'd expect slow traffic.

TRC is a Technical Requirements Checklist.

PC localised keyboards? Or something else?

[gothtec]

PC localised keyboards? Or something else?

Got the other two, done a bit of pinging before...

Buggered if I know what they want on the keyboard but I suspect its PC..

[The Beer Monsters]

Got the other two, done a bit of pinging before...

Buggered if I know what they want on the keyboard but I suspect its PC..Well, apart from differing key layouts (e.g. a French keyboard is AZERTY, not QWERTY), localised keyboards can also give different scan codes (especially true for 83-85 key keyboards) so programs that interpret scan codes literally without taking the keyboard into account may not work or produce strange results.

Certain operating systems (e.g. BeOS) have been known to completely screw up...

[gothtec]

Well, apart from differing key layouts (e.g. a French keyboard is AZERTY, not QWERTY), localised keyboards can also give different scan codes (especially true for 83-85 key keyboards) so programs that interpret scan codes literally without taking the keyboard into account may not work or produce strange results.

Certain operating systems (e.g. BeOS) have been known to completely screw up...

Thanks for that, hads an idea but wasn't too sure.

Only one question to go...